Turn WhatsApp Conversations Into Business Growth
Botmatrics helps GCC businesses automate marketing, sales and customer support on WhatsApp, while keeping every conversation personal.
Hi, I want to know if this product is available.
10:42Absolutely. The product is available. Would you like me to help you place an order?
10:42Automation triggered by this conversation
Your customers are already talking to your business on WhatsApp.
Without a system behind it, those conversations are easy to lose.
Leads arrive but nobody follows up
Every enquiry gets an instant reply and an assigned owner
Teams manage conversations from personal phones
One shared inbox, with full history visible to the whole team
Customers repeat the same questions
Common questions answered automatically, at any hour
Marketing campaigns are difficult to track
Delivery, read and reply rates reported for every campaign
Orders and updates require manual communication
Order confirmations and delivery updates sent automatically
Important conversations get lost
Conversations tagged, searchable and linked to the customer
Support teams lack visibility
Clear ownership, response times and escalation paths
Botmatrics brings your conversations, automation and teams into one place.
Explore the platformOne platform. Every customer conversation.
Marketing, sales, support and commerce, built on a single WhatsApp automation layer.
Workflow Automation
Build automated workflows triggered by customer actions and business events.
Learn moreAI Conversations
Use AI to answer questions, assist customers and hand over complex conversations to your team.
Learn moreSet the rules once. Botmatrics handles it every time.
Every AI Conversations plan includes a visual rules engine for routing, reminders, escalations and follow-ups, no code required.
AI Automation Engine
The rules behind every automated conversation.
From first message to repeat customer.
Every stage of the relationship, automated where it helps and personal where it matters.
Click-to-WhatsApp campaigns
Turn ad clicks and website visits into a direct conversation.
- Entry points from ads, website and social
- First reply sent within seconds
- Campaign source saved on the contact
New enquiry
Automation active
Hi, I saw your ad about the new collection.
09:14Welcome! Happy to help. Are you looking for something specific, or would you like to browse the collection?
09:14Built for businesses across the GCC.
From Dubai to Riyadh, Doha to Kuwait City, businesses across the GCC are building stronger customer relationships through WhatsApp.
Markets we support
- +971
United Arab Emirates
Dubai · Abu Dhabi · Sharjah
- +966
Saudi Arabia
Riyadh · Jeddah · Dammam
- +974
Qatar
Doha
- +965
Kuwait
Kuwait City
- +973
Bahrain
Manama
- +968
Oman
Muscat
What that means in practice
Every industry has a different conversation.
E-commerce
Turn product enquiries into orders, recover abandoned carts and keep customers updated after checkout.
Retail
Connect in-store and online experiences with one conversation thread per customer.
Real Estate
Capture property enquiries, qualify leads and automatically follow up with prospective buyers and tenants.
Healthcare
Manage appointment bookings, reminders and patient communication securely and efficiently.
Education
Respond to admissions enquiries and keep students and parents informed throughout the journey.
Hospitality
Handle bookings, guest requests and reviews with a faster, more personal channel.
Automotive
Manage test drive requests, service reminders and vehicle enquiries in one channel.
Financial Services
Communicate with customers securely, with clear handoffs between automation and your team.
Connect Botmatrics to the tools you already use.
Built to fit your technology stack, through native connections, automation platforms and a documented API.
E-commerce
Sync product catalogues, orders and customer data with your online store.
- Shopify
- WooCommerce
CRM
Keep leads and customer records aligned between WhatsApp and your CRM.
- HubSpot
- Salesforce
Payments
Share payment links and confirm transactions inside the conversation.
- Payment link providers
Marketing
Connect customer segments and campaign data with your marketing stack.
- Google Sheets
- Marketing platforms
From connected number to measurable results.
Connect WhatsApp
Connect your business number and set up your WhatsApp Business account.
Build Your Automation
Create campaigns, chatbots and automated workflows.
Connect Your Business
Integrate your CRM, e-commerce platform or internal systems.
Engage & Grow
Manage conversations, automate follow-ups and measure performance.
Ready to make WhatsApp part of your growth strategy?
Talk to our team and discover how Botmatrics can help you automate customer conversations, improve response times and create better customer experiences.